A New Online Parts Ordering Experience with Fleetrite

Start with the "Reset Password" option on the Fleetrite.com login page. If you still can't get in, email Fleetrite technical support at support@fleetrite.com.

Select "Forgot Password" on the login page, then follow the steps in the email you receive.

You can update your details anytime from your profile page on Fleetrite.com.

Each dealer reviews and approves account requests individually and may reach out for more information before activating yours. If it's been more than 24 hours since you chose a store, or you need help, call our parts team at (989) 755-7907.

The Fleetrite dealer network is growing. New dealers become available to shop as soon as they're set up.

Prices appear once you're logged in and your dealer has approved your account. If it's been more than 24 hours since you chose a store, or you need help, call our parts team at (989) 755-7907.

If pricing doesn't look right or you have questions about it, reach out to our parts team at (989) 755-7907. While your account is still pending, you'll see your selected store's cash price.

A core charge is a deposit added to certain parts that require you to return the used part, called the core. Once the core is returned, the charge may be credited back to you. Eligible products and policies are listed in the Fleetrite.com Terms & Conditions.

COD is the default when you don't have a custom payment option set up with your dealer. Call our parts team at (989) 755-7907 to add the payment method you prefer.

It may be possible, depending on where the order is in the process. Call our parts team at (989) 755-7907 as soon as you can to request a change or cancellation.

Delivery changes aren't guaranteed once an order is submitted, so call our parts team at (989) 755-7907 right away if you need to make one.

For anything about a specific order, including status, changes, or fulfillment, contact our parts team directly at (989) 755-7907.

Don't resubmit right away, since that can create a duplicate order. Check your order history first to see whether it went through. If you're still not sure, call our parts team at (989) 755-7907 with details about what happened.

If you need to place an order right away, call our parts team at (989) 755-7907. If it can wait, email Fleetrite support at support@fleetrite.com and include:

• Your account email
• Order number, if you have one
• Dealer name
• A description of the issue
• Screenshots, if available