Service Department
Team Wieland Truck & Trailer Service Department
Team Wieland Truck & Trailer's Service Department is Diamond Edge Certified. When servicing a vehicle at an International® Truck or IC Bus Diamond Edge Certified Dealership, customers experience faster service, immediate parts availability, and a higher level of servicing expertise.
Our goal is to maximize your uptime and provide a best-in-class customer experience, with the equipment and experience to keep your International®, Navistar, and Cummins truck in prime shape. If you have any questions about getting your truck serviced, give us a call and we'll be happy to help or get you scheduled.
Faster Turnaround
Dedicated Accelerated Service Lanes ensure customers receive a vehicle evaluation, along with required repairs, parts availability, and an estimated repair time, within two hours of arrival.
All-Makes Parts Availability
As a Diamond Edge dealership, we participate in the Dealer Inventory Alliance to ensure common parts are readily available in our inventory.
Express Diagnostics
Our Accelerator Write-Up™ mobile app streamlines the write-up and diagnostic process to expedite every service visit.
Knowledgeable Technicians
Our technicians, service advisors, and service management meet or exceed training requirements and stay current with changing technology and procedures.
Continuous Improvement
We develop long-term action plans that result in better service and reduced dwell time for you.
Unparalleled Expertise
Extensive, routine training ensures our technicians deliver the highest level of service from start to finish.
Technology Adoption
We commit to tools like our Accelerator Write-Up app, a first-of-its-kind mobile app that streamlines every service visit.
Maximum Uptime
We measure our dealerships against strict benchmarks to minimize vehicle downtime and keep you on the road.
Repair Velocity
We measure how many warranty repairs are completed in a day or less, because faster repairs done right the first time mean more uptime for you.
Accountability
We hold ourselves to rigorous parts and service guidelines, measuring our commitment to you against strict, ongoing benchmarks.
56 Shop Bays
Across our three Michigan locations, our shop bays give us the capacity to get your truck serviced and back on the road quickly.
Competence
Our technicians, service advisors, and service management have all met or exceeded training requirements to keep your truck in prime shape.